Car rental Ashford, Kent | Vehicle hire privacy policy | Kenhire Ltd


 
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Privacy Policy

Kenhire Ltd: Privacy Policy

This site is owned and operated by Kenhire Ltd at the Henwood Industrial Estate, Ashford, Kent, TN24 8DX. Should you have any queries or concerns about the use of your personal data, please contact us by writing to the address above or emailing rental@kenhire.uk.com.

Kenhire Ltd is keen to ensure that it complies with its obligations under the Data Protection Act 1998 and that the privacy of visitors to its web site is respected. This privacy policy sets out how Kenhire Ltd uses and protects any information that you give us when you use the www.kenhire.uk.com website.

Kenhire Ltd is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

We may change this policy from time to time by updating this page. You should check this page occasionally to ensure that you are happy with any changes. This policy is effective from 1st December 2010.

WHAT WE COLLECT

We may collect the following information:

  • Name, date of birth and occupation
  • Contact information including email address
  • Driving licence and insurance-related information
  • Demographic information such as postcode, preferences and interests
  • Other information relevant to customer surveys and/or offers

WHAT WE DO WITH THE INFORMATION WE GATHER

Generally we require this information to operate our business, understand your needs and provide you with a better service, but in particular we will use it for the following reasons:

  • To administer any bookings.
  • To keep our internal records up to date.
  • To improve our products and services.
  • To send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • To contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

SECURITY

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

HOW WE USE COOKIES

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

LINKS TO OTHER WEBSITES

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

CONTROLLING YOUR PERSONAL INFORMATION

You may choose to restrict the collection or use of your personal information in the following ways:

  • whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
  • if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to us or emailing rental@kenhire.uk.com

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

DATA PROTECTION REGISTER

Kenhire Ltd is registered under the Data Protection Act 1998. Under the provisions of this Act, you may request details of the personal information which we hold about you. You may instruct us to provide you with any personal information we hold about you.  Provision of such information will be subject to the payment of a fee (currently fixed at £10.00 vat); and the supply of appropriate evidence of your identity.

If you would like a copy of the information held on you please write to Kenhire Ltd, Henwood, Ashford, Kent, TN24 8DX.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

Our data protection registration number is Z4974067.