Cheap vehicle hire Ashford, Kent | Vehicle hire payment FAQs


 
Contact Us

Call Us FREE for help with prices, bookings or any other information:
0808 180 1080
rental@kenhire.uk.com
workshop@kenhire.uk.com


 
Vehicle Guide

Full details of the range of vehicles available for hire can be viewed here:
Cars
MPVs & Minibuses
Vans & Lorries


 
Workshop Guide

For information on our garage services, click below:
 Workshop
 Bodyshop


 
Online Discount

Get a cheaper rate by booking your hire vehicle online.
Just select 'online discount' in the extras.
Book Online


 
Need Help?

In our FAQ pages you will find answers to many of the questions we are usually asked.
Hire FAQs
Garage FAQs
 Vehicle Sales FAQs



FAQ Quick Links - General | Vehicles | Paperwork | Insurance | Payment | Garage | Vehicle Sales

FAQs Payment

 

Can I pay with cash?
You are welcome to pay for the hire in cash, but we always ask for the deposit to be paid by credit or debit card.

How much is the deposit?
In addition to the hire charge, we ask for a deposit of £100. The only exceptions to this are 7.5 ton lorries, for which we take £200, and instances where our insurers have imposed a higher excess (e.g. young drivers or licences with endorsements that have had to be referred).

How soon is my deposit refunded?
When you return a hire vehicle, we process the deposit refund, less any fuel refill or damage charges, straightaway. The speed with which the funds reach your account will depend on your bank or card processors, however our customers usually seem to receive the refund within 3-4 working days.

Can I set up an account?
Business customers are welcome to apply for credit facilities, although these are of course subject to credit checks. If you wish to apply for an account, please ask for an application form.

What do I do about fuel?
All our vehicles start with a full tank of fuel. You are welcome to fill them before you come back, but we do have fuel on site, and will always check the fuel level at our own pumps when you return. Any fuel refill needed is then deducted from your deposit. Our fuel rates are competitive when compared to service stations and there is no surcharge applied.